Studio Rules

Committed to Safeguarding Everyone’s Rights at ReGenesis360.

Phone

805.202.2077

Location

Pismo Beach

start training here

Last Updated: June 2024

Studio Rules

Welcome to ReGenesis360! We are committed to providing a safe, respectful, and enjoyable environment for all members and visitors. To maintain the quality of our studio and services, we kindly ask everyone to adhere to the following rules and policies.

Booking and Scheduling

  1. Book in Advance: All sessions must be booked through our scheduling platform before arriving at the studio. Walk-ins are not permitted.
  2. Cancellation Policy: We require a minimum of 12 hours’ notice for session cancellations. Late cancellations or no-shows will result in the session being forfeited.
  3. Session Expiry: Sessions must be used within one year of purchase unless otherwise stated.

Facility Use and Conduct

  1. Be Respectful: Treat staff, trainers, and fellow members with kindness and respect at all times. Harassment, aggressive behavior, or inappropriate language will not be tolerated.
  2. Arrive on Time: Please arrive promptly for your scheduled session to ensure you receive the full benefit of your time.
  3. Cleanliness: Wipe down all equipment after use with the provided cleaning supplies. Personal hygiene and appropriate workout attire are required.
  4. No Loitering: The studio is for scheduled sessions only. Please avoid staying in the facility after your session has ended.

Safety and Liability

  1. Sign Waivers: All clients must sign a liability waiver prior to their first session. No exceptions.
  2. Use Equipment Properly: Follow your trainer’s guidance when using equipment. Misuse of equipment may result in injury or damage.
  3. No Dropping Weights: For safety and equipment longevity, dropping weights is strictly prohibited.
  4. Emergency Protocols: In case of an emergency, notify a staff member immediately or call 911. First aid supplies are available on-site.

Privacy and Security

  1. Cameras in Use: Surveillance cameras are installed for safety and security. Footage is monitored to ensure compliance with studio policies and to address complaints.
  2. Personal Belongings: ReGenesis360 is not responsible for lost or stolen items. Use the provided lockers to secure your belongings.

General Policies

  1. No Outside Trainers: Only ReGenesis360-certified trainers are allowed to conduct sessions in the studio.
  2. Age Restrictions: Clients under 18 must have a parent or guardian present and sign a waiver before participating.
  3. Mobile Phones: Keep mobile phone use to a minimum and avoid distracting others. Photography and video recording are prohibited without prior permission.
  4. Membership Transfers: Memberships and session packages are non-transferable and non-refundable.
  5. No Food or Drinks: Only water in sealed containers is allowed in the training areas.

Feedback and Complaints

  1. Provide Feedback: Your feedback helps us improve! Share any suggestions or concerns directly with our team.
  2. Report Issues Promptly: If you have a complaint or witness inappropriate behavior, please email us at chris@regenesis360.com with the following details:
  • Your name and contact information
  • Description of the issue or incident
  • Date, time, and location of the occurrence

Etiquette and Environment

  1. Be Mindful: Respect others’ space and time. Avoid monopolizing equipment, especially during peak hours.
  2. Follow Your Trainer’s Lead: Listen to your trainer’s instructions to maximize the effectiveness of your session and ensure safety.
  3. Stay Positive: Help us create a welcoming environment where everyone feels encouraged and supported.

Zero Tolerance Policies

  1. Inappropriate Behavior: Harassment, discrimination, or inappropriate physical contact will result in immediate suspension or termination of access to the studio.
  2. Substance Use: Drugs, alcohol, and smoking (including vaping) are strictly prohibited on studio premises.

Contact Us

For any questions or further clarification about our studio rules, please reach out:

  • Email: chris@regenesis360.com
  • Phone: 805.202.2077
  • Address: 2 James Way, Suite #212, Pismo Beach, CA 93449

By following these rules, we can ensure a safe, productive, and enjoyable experience for everyone at ReGenesis360. Thank you for your cooperation!

Ready to Take the First Step?

ReGenesis360: Personal Training Studio Pismo Beach

Ready to Take the First Step?

Scroll to Top